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Glossary

Menu: Cuentas/ Accounts
Cuentas Shows a consolidated view  of all the accounts and products from Banco General.

Estado de cuenta Displays your monthly account statements.

Movimientos por fecha Displays the account transactions for a specific period of time.

Imágenes de cheques Allows you to view scans of your checks paid from Banco General.

Cuenta principal Allows you to choose the most frequently used account which will be displayed by default when making a transaction.

Alertas Allows you to view and program alerts or notifications for your accounts.

 
Menu: Transferencias / Transfers
Entre cuentas This option allows you to transfer money between programmed accounts from Banco General.

Terceros This option allows you to transfer to third party accounts within Banco

Internacionales This option allows you to transfer funds worldwide.

Tarjetas prepagadas This option allows you make deposits to your prepaid VISA card accounts
Recurrentes This option allows you to view your recurrent transfers and program new ones.
Realizadas This option allows to view account transfers for each one of your accounts

 
Menu: Pagos / Payments
Varios This option allows you to make multiple payments simultaneously, displaying different programmed accounts, such as business, services, obligations to other banks, credit cards, etc.

Uno This option allows you to perform one payment at a time.

Recurrentes This option allows you to view recurrent payments and program new ones.

Agregar nuevos This option shows a list of businesses and other entities that you can make payments to.

Editar o eliminar pagos This option allows you to edit or erase previously programmed payments.

Realizados This option allows you to view previous payments from each one of your accounts.

 
Menu: Compras / Purchases
Tiempo aire celular This option allows you to buy prepaid mobile air time in different denominations.

Realizadas Displays a list of previous mobile air time purchases.

 
Menu: Centro de Ayuda / Help
Preguntas Frecuentes This option shows you a list of common questions and answers about On-Line Banking.

Actualizar datos This option allows you to update your personal information from Banco General.

Enviar mensajes al banco Allows you to send an email to Banco General safely.

Reportar tarjetas perdidas Offers you the necessary contact information in case of card loss.

Cambiar contraseña Allows you to change your Online Banking  secret password anytime you need to.